Help & Support

At Zorjo Graphics, we are committed to providing exceptional support and ensuring a seamless experience for all of our customers. Whether you have questions about your purchases, need help with downloading products, or have any technical issues, our dedicated support team is here to assist you.

How Can We Help?

1. Product Inquiries

   Have questions about our digital products, licensing, or which product is best suited for your project? Our team can provide guidance on the best graphic design elements, eBooks, music tracks, and sound effects that meet your creative needs.

2. Order Assistance

   If you’re experiencing issues with your order, such as not receiving your download links or trouble accessing your products, we are here to help. Please ensure that you have provided a correct email address at checkout. If you’re still facing problems, contact us right away.

3. Technical Support

   Having trouble downloading or using your digital files? Our technical support team can assist you with troubleshooting any problems, ensuring you can access and use your files efficiently.

4. Account Management

   Need help managing your Zorjo Graphics account? Whether you need assistance with password resets, updating account information, or reviewing past orders, our support team is here to guide you through the process.

5. Billing & Payment Queries

   If you have any questions regarding payment methods, billing issues, or transaction errors, we can help resolve them promptly. We ensure secure processing of your payments and handle any related concerns with utmost priority.

6. Refund & Return Policies

   Have questions regarding our refund policies for digital products? Please refer to our Refund Policy for detailed information, or contact us directly if you need any clarification.
   
   

Contact Us

Email Support

For general inquiries or product-related questions, please contact us via email at contact@zorjo.com. We aim to respond to all email queries within 24-48 hours on business days.

Live Chat Support

Our live chat feature is available during business hours for immediate assistance. Chat with our customer service team to resolve your issues quickly.

Phone Support

For urgent assistance, feel free to call us at:
Phone: +91 9241458118
Our phone support is available Monday to Friday from 9:00 AM to 6:00 PM (GMT).

Frequently Asked Questions (FAQ)

Before reaching out to us, you may find answers to common questions in our FAQs section. It covers topics like product downloads, licensing, account management, and more. Our FAQs are designed to provide quick solutions to common issues.

Feedback & Suggestions

We value your feedback! If you have any suggestions for improving our platform, product range, or services, please feel free to share them with us. Your input helps us continue to provide the best experience for our creative community.

Social Media Support

Stay connected with us on social media! You can also reach out to us via our official social media accounts, where we share the latest updates, product launches, and offer customer support.

• Instagram: @zorjographics
• Facebook: @zorjographicss
• Twitter: @zorjographics
• Telegram: @zorjographics
• WhatsApp: 9241458118

Response Times

Our team works hard to respond to all inquiries as quickly as possible. For email and support tickets, we typically respond within 24-48 hours during business days. Live chat and phone support are usually immediate during working hours.

Support Hours

Our support team is available from:
Monday to Friday: 9:00 AM – 6:00 PM (GMT)
Closed on Saturdays, Sundays, and Public Holidays